Frequently asked questions
How do I personalize this ornament?
Use the personalization fields shown on this product before adding it to cart.
How should I care for this ornament?
Store the ornament flat and dry between seasons.
Will I receive a proof before production?
This standard personalized ornament design usually goes straight to production. A proof is not automatically provided.
What is this ornament made of?
This ornament is made from Baltic birch wood and is laser engraved and personalized.
How long does this ornament take to make and ship?
Most personalized retail orders are made within 1–3 business days. Shipping cost and delivery estimate are shown separately at checkout.
What is your return policy?
Most items may be returned within 90 days of delivery, unused and in the same condition as received. Personalized products require contacting the team first to review the return. Start by emailing deals@woodunlimited.org with your order number and wait for approval and return instructions before mailing an item.